1. Acceptance of Terms
By accessing and using termo-albi.com (the “Site”), you accept these Terms of Service in full. If you do not agree, please do not use the Site.
2. About Us
The Site is operated by Termo Albi SHPK, a company registered in the Republic of Kosovo, with its registered office at Nënë Tereza St. (Prishtina Road), Gjilan. Contact: info@termo-albi.com.
3. Purpose of the Site
The Site provides information about Termo Albi's products and services in central heating, air-conditioning, heat pumps, sanitary materials, and installation services. Content is published for informational purposes only and does not constitute a legally binding offer unless expressly stated in writing by us.
4. Permitted Use
You agree to use the Site only for lawful purposes. You are not allowed to:
- Perform actions that harm, overload, or disrupt the Site;
- Attempt unauthorized access to our systems;
- Use bots, scripts, or automated tools to scrape data;
- Copy, reproduce, or distribute content without written permission;
- Use the Site for unlawful advertising or spam.
5. Intellectual Property
All content on the Site — texts, images, graphics, design, the Termo Albi logo and other elements — is the property of Termo Albi or our licensors and is protected by intellectual property laws of the Republic of Kosovo and international treaties.
Third-party brand logos and names displayed on the Site (e.g., Vaillant, Viessmann, Bosch, Daikin, Panasonic, Samsung, Mitsubishi Electric, Grundfos) are trademarks of their respective owners and are used only to identify our relationship as an authorized distributor.
6. Product Information and Pricing
We make reasonable efforts to ensure that product information, specifications, and pricing are accurate. However, content may contain technical or typographical errors. Prices, offers, and availability may change without notice. The binding price is the one confirmed in a written quote or invoice.
7. Product Warranty
Products sold by Termo Albi are covered by the manufacturer's warranty, under the terms set by the manufacturer. As an authorized distributor, we facilitate warranty service. Specific details are provided at purchase.
8. Installation Services
Installation, maintenance, and after-sales services are provided under separate contracts. Specific terms, deadlines, and service warranties are defined in the quote or contract.
9. Third-Party Links
The Site may contain links to or load content from third parties (e.g., Google Maps). Termo Albi does not control and is not responsible for their content or practices. We recommend reviewing their terms and privacy policies.
10. Limitation of Liability
To the maximum extent permitted by law, Termo Albi is not liable for:
- Direct or indirect losses arising from use of the Site;
- Interruptions, technical errors, or unavailability of the Site;
- Absolute accuracy of information from linked third parties;
- Damages caused by malicious software encountered through the Site.
This clause does not exclude liability that cannot be excluded by law (e.g., for damages caused by fraud or gross negligence).
11. Personal Data Protection
Processing of your personal data is governed by our Privacy Policy, which is an integral part of these Terms.
12. Changes to Terms
Termo Albi reserves the right to modify these Terms at any time. The current version is published on this page with the update date. Continued use of the Site after changes is deemed acceptance of the updated Terms.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of Kosovo. Any dispute arising out of or in connection with these Terms shall fall under the jurisdiction of the competent courts of the Republic of Kosovo, seated in Gjilan or Prishtina, pursuant to applicable procedural law.
14. Final Provisions
If any provision of these Terms is held invalid or unenforceable by a competent court, the remaining provisions shall remain in force. A failure by Termo Albi to exercise a right does not constitute a waiver of that right.
15. Contact
For questions about these Terms, write to us at: info@termo-albi.com or call +383 44 662 919.